“I live near an old building that used to be a school, and their was a cat crying for hours. All the neighbours were out trying to coax it down but it wasn't working. I decided to call the RSPCA, when a very rude woman answered the phone. I told her we couldn't get the car down from the roof as we had tried everything. I told her I thought it was injured because of the way it was crying, she abruptly told me ' if it got up there it can get down' then suddenly hung up. Later, a nice man came with a ladder. It turns out the cats bottom half (waist down) was trapped in the drain pipe and was definitely stuck. The RSPCA was NO HELP WHATSOEVER. Even the call holders attitude was disgusting. Wouldn't give them the time of day.”
“RSPCA Wacol Queensland
Turned up to see if a dog I saw online was going to be a good fit (former defence trainer) as a companion.
Told to fill out online paperwork before I could see dog, did that. Waited over 1 hour next to the information desk.
Old grey hair female who I saw berate multiple Asian women and saw me sitting patiently told me after I spoke with the young girl at information desk that I couldn’t see the dogs I was interested in as it was getting late…I know I was waiting. There was ample opportunity to address this sooner. She needs an attitude adjustment or put someone more customer service friendly in that role.”
“Has got to be one of the worst charity / organisations I’ve had the misfortune to request their services of.
A cumbersome website, only superseded in the deficiency by the unhelpful call taker, who’s main objective was to avoid any action to be taken in my report of a dog suspected in being neglected. I wouldn’t bother. Complicit in the suffering, unless a box is ticked where they are forced into action.”
“2 years ago I was with my friend holding down his cat who hurt his paw the so called vet did not even look at cat and was more interested in getting a x-ray then cat bit my finger and was bleeding I asked for first aid she said " we only treat animals here not humans " I asked for Betadine she refused and ended up put on alcohol rub and tape . It took 3 months to settle with bills coming and in end they did not charge but banned us both from coming to RSPCA in Burwood if we did we would be arrested and not caring and dgas is not on”
“Thank you for nothing. RSPCA wouldn't accept a stray cat with tick paralysis after saying they would pick him up from the vet clinic. Advising that if we should euthanise him ourselves rather then drive him to them. Poor care on their behalf.”
“I contacted rspca about cat needing help but was told unable to help as it is not an emergency but the cat needs treatment and is clearly not well so not worth contacting as they won’t help”
“Called rspca about dog left abandoned. Homeowners left. No one feeding it. Crying and howling all day and night.
Rspca called ex tenants they told them someone was feeding it. Case closed.
It's definitely not being fed. No one has come near the place”
“Pet insurance! They will just gouge you on price. I have used them for 4 years and have not seen any additional benefits in what I receive as a customer. They will increase your premium by $700 annually without the blink of an eye.
Do not choose them, find literally ANY other provider”
“Absolutely useless tried to report 2 cats that are under weight and starving the person on the other end kept butting in all the time and then said there was nothing they could do.Disgusting.”
“Just tried to report disease dying cat hanging around our back garden alleyway.usual response we can't come out to help, disgusting. I don't have a car. Nobody talks to me around here. And I'm disabled. Poor animal is suffering, looking for sanctuary. But he looks really diseased I'm scared the cats including mine will catch this.”
“Called to make a complaint about dog cruelty, my neighbours dog is tied to a post in the middle of the backyard and even can’t move a metre, no shade, water or food. I was just told by the RSPCA phone operator it didn’t sound like an emergency and that there officers are too busy and only investigate emergencies and that I should contact police assistance line.
RSPCA are useless”
“My 2 dogs escaped overnight when the gate was accidentally left open.
They were rescued, well cared for and I was notified first thing in the morning to come and get them.
I couldn’t have hoped for better care”
“Absolutely disgusting outcome. To leave a dog with a score of 1 bodyweight condition with an owner that admitted neglect is criminal. They are Absolutely disgusting.
Every rib and spine completely visible and say its not starving is negligence on both parts.
No proper investigation. Dog has been left in back yard while owner goes to Japan for 2 weeks and that's OK????
Absolutely atrocious”
“In the right place to give a dog a forever home but no matter what which dog I go for they just happen to be reserved when the website says available
Went for a dog which was available then reserved then available again so phone up and the dog I reserved again
Tried with 4 different dogs but the same answer
Do they really wanna help dogs”
