RSPCA Reviews

1.3 Rating 159 Reviews
7 %
of reviewers recommend RSPCA
1.3
Based on 159 reviews
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RSPCA 1 star review on 9th April 2024
Anonymous
RSPCA 1 star review on 30th July 2023
Faye H
RSPCA 1 star review on 15th January 2023
Heather
RSPCA 1 star review on 14th November 2022
Anonymous
RSPCA 1 star review on 10th October 2022
Anonymous
RSPCA 1 star review on 2nd October 2022
Anonymous
RSPCA 5 star review on 4th September 2022
Asma Saeed
9
Anonymous
Anonymous  // 01/01/2019
RSPCA indirectly harms animals via occupying the top spot for animal welfare charity in the public consciousness and sucking up donations and resources whilst doing absolutely nothing to help or to rescue abused animals. Every single time I have contacted the RSPCA to try and help an animal the RSPCA have redirected responsibility away to other agencies. The RSPCA is an immoral, money-grubbing company that exists off of animal cruelty.
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Posted 6 months ago
Phoned RSPCA about a neglected cat that needed emergency treatment, unfortunately we were not the legal owners so we could not treat her, we explained the situation and they said they would come out the following day, week later and still nothing but unfortunately because the cat was in such a poor state, I then again took her to PDSA and had to have her euthanized, absolutely heartbroken, will not donate to this so called charity but will put the money aside, so if the occasion arises again then I will take her to a private vet 😥
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Posted 6 months ago
It disgusts me the way you take advantage of people.
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Posted 7 months ago
Maybe if you all took a pay cut you would have funds to help the animals in need instead of lying to people on the adverts.. Also you are nothing like the tv programme , ARE YOU …..
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Posted 7 months ago
Just got off the phone to the RSPCA feel embarrassed & humiliated by the way I was treated.Many months back reported neglect of a dog also many of my neighbours also reported the situation as heart breaking & cruel. I received a voice mail asking if I would heavily monitor the situation & contact them.Well I did the situation hasn’t improved the dog has a miserable life.Today the temperature was 29 degrees the do has been out since yesterday no shelter no water no garden as it’s full of high stinging nettles awful.Called to tell them how worried we are because of the heat especially with no water or shade or food.I was told they could see my notes the situation is the same & only want to be called if the animal get physically worse!!! Being laughed at for doing what they asked & basically made to feel that I am some sort idiot with nothing else to do with my time left me gob smacked.I said ok well a blond German Shepherd in full heat with no water is an emergency but apparently not!! I give up have know idea who to Call or get help for this poor dog.Never calling them again people only call because they care & want to do the right thing.May be a surprise to them & the awful rude women who took my call today we do have jobs & lives and don’t want to be in a cue for an hr waiting never again.
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Posted 7 months ago
Hypocrites and murderers The RSPCA were involved in the raid and murder of 11 innocent and terrified dogs that were brutally dragged out of their beds and slaughtered in front of others by Monmouthshire council at the Lost Souls sanctuary on 15th August. They are supposed to be there to PROTECT animals! Why did they let this happen?
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Posted 8 months ago
The person on the phone was extremely rude and condescending, and did not really want to take the report of 15 cats being locked up in a house in squalor. AT first he told me "they don't deal with things like that" when I said "I thought you dealt with animal welfare and abuse" he conceded to take the report. RSPCA is not worth the time, and do not act.
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Posted 8 months ago
I heard about a horse and young foal abandoned on a waste ground. My first thought was to call the RSPCA., you know that so called caring animal service. BULLC**P. They didn't want to know. Went to the nearest police station in the end and told them. I explained what had happened and they said they were not surprised by their attitude as they have come across time and time again. They only attend when they know the animal is going to die - saves them money you see.
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Posted 8 months ago
I am now very disappointed by the attitude of RSPCA staff responsible for adoptions, it’s as if they have their own agenda. I recently enquired about adopting 2 different female kelpies, aged 2yrs, that had been rescued from a puppy farm, and it is wonderful that the RSPCA does this…. I fully understand that these dogs have been traumatised and need special care so that they can learn to trust and bond with a human companion. I described my experience over nearly 30 years with my 4 rescued Kelpies. I described my large, peaceful and securely fenced backyard and that I would always give priority to this young dog’s needs as it bonded with me and my older Kelpie. But as soon as I mentioned I had a campervan and that down the track this young dog would join me, as my other girls had done, on trips to central coast to visit my elderly mum, they decided I would not be suitable to adopt either of these dogs. They insisted the dogs must go to a rural property because what I had proposed would be too traumatic, but leaving them in a caged enclosure at RSPCA Burwood, with multiple people engaging with these frightened dogs was OK! When I asked if I could meet the young Kelpie they said it would be too traumatic for them, I also asked if they would contact me once they felt the dog was ready to be adopted but no this was not an option. I can only hope these dogs are paired with a caring human companion, and have a wholesome, healthy and fulfilling long life.
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Posted 8 months ago
RSPCA came out to our warehouse to remove a Barn Owl. Barney had been in our warehouse 24 hrs already. They turned up during peak hours and did attempt to coax him out with a dead mouse on fishing line. This was on Tuesday 25/07/23 They left at lunch time and I never heard from them again. Even though they said they would try to come back the next day 26/07 at 3pm with a cherry picker and bag him while he was asleep. Everything just seemed to be in the too hard basket for them. Today unfortunately we found Barney dead on the warehouse floor. Now this owl was huge and really such a shame that he was just left to die. We had informed RSPCA that there was nothing for him to eat or drink in the warehouse as we had done pest control recently. Now I don't know about you but i know how much funding RSPCA get as i used to raise money for them. This is very disappointing. Not even a follow up call once in the proceeding days. I will never support RSPCA again. This big beautiful bird is dead now bc you just couldn't be consistent and really try to save him.
RSPCA 1 star review on 30th July 2023
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Posted 8 months ago
Called them about a bird that had broken its wing,after 4days of waiting for them and the bird suffering, was told they were not coming !! My sister came a d had to take it to her vets,the poor bird had broken its wing in three places, SHAME on the RSPCA !!! Will never donate to them e er again for leaving this poor bird to suffer
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Posted 9 months ago
very helpful and super duper friendly :) my kids absolutely loved all the amazing animals!
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Posted 10 months ago
Absolute disgrace, can you return the £15 credit you took off my phone for not answering and sending a generic tx. The dogs I was reporting could have killed the 12 month old child in the garden. Don’t worry I’ve got footage that I’ve tried to send you but it’s blocking me. Shove you’re pity adverts, this is a money making exercise. Have took all proof to my MP, newspapers next. What a scam you lot got going. Read previous reviews, I’m not alone. If you really care contact me and I’ll send you vid of 2 pit bulls. Police have been out, council contacted, support off MP… Disgrace, Oren tending to care about animals. Where does it say when you dial a phone number it’s going to cost £15???
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Posted 10 months ago
No point in phoning for wildlife I've had a wild pidgeon in my back garden with a wound under its wing and can't fly since this morning, phoned them told us to confine it and keep safe due to cats hanging around which we've done then they phoned back not long ago saying they can't come out now to collect it!!!!
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Posted 10 months ago
Had badly injured fox in garden. Rspca don't come out apparently. Told to call police or a vet Not the only bad experience with rspca as previously poorly cat found, and when rspca did arrive after 2/3 hours he didn't even have anything on him to check for microchip, and even said whilst holding the cat "he wasn't sure if it was male/female or what age it may be. I'm not surprised they are fighting to get donations I certainly wouldn't sponsor them
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Posted 10 months ago
Terrible. had dogs all my life also accused of dogs being underweight dogs are working cocker spaniel strain so are lean but are full of energy and life very wary after the experience with them they seem a bit clueless after taking them to the vet and vet confirming they're healthy. They seem to seek out innocent pet owners for trivial things there is a lot of reports about them online read John Goodwins letter to parliament about their private prosecution.
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Posted 11 months ago
I have had the worse experience with RSPCA claims department and after this month policy expires l will be looking for another provider. From their assessment team, to their consultant to their supervisors, they are an absolute nightmare. The one thing they are good at and if their was an award for it, it would be how many times they say sorry in one phone call, which becomes very annoying as these people a programed to pacify callers, and taught not to think or step out side the box. Not to mention language barriers, and having to constantly repeat your self. Its unfortunate that Australia is becoming a 3rd world country these days with saucing all their big companies and inquires out of the company, whether it be phone providers, electrical companies etc... all for cheap labor. RSPCA is no exception. I submitted a claim for a UTI infection that some stupid assessor assessed as a Cruciate Ligament which was rejected and after several hours on the phone back and forth with consultants and supervisors, and getting my Vet involved again the claim is now being assessed as a UTI but now l have to wait 30 days before its sorted if its sorted??!!!! so in other words because of their mistake now l have to wait another 30 days. I really don't know what the solutions is as l know even if l change providers more than likely l will be dealing with South Africa, Indian, Philippine's and nothing will change. I will the only way things will change in this country if the government bans these jobs being sourced out to other countries and kept within Australia, l honestly believe their is no benefit to us the consumer, as they may pay cheaper wages but the savings never get passed onto us, in fact the prices go up every single year and these companies such as the RSPCA just get richer and the money goes directly into their pockets.
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Posted 11 months ago
Complaint about staff at RSPCA adoption centre Burwood. To whom it may concern, I would like to complain about staff at your adoption centre at Burwood. My brother and I attended RSPCA Burwood today at 10am as we were eager to adopt Daisy a Japanese Spitz. The staff totally misrepresented the dogs mental state by saying she was anxious, aggressive towards other dogs and barked a lot. They basically made the poor dog out to be CUJO. When we met Daisy she warmed up to us immediately and didn’t bark at a dog in the grassy area we walked within, in the centre. She definitely wasn’t anxiety ridden with us. Your staff obviously make the dog anxious. Anyway a heavy set imbecile, your staff member came outside and told us because we wanted to socialise the dog when she was in our care we couldn’t adopt her. The judgement of your staff was poor. Daisy couldn’t have found a better home than with us. I can’t in good conscience support your organisation anymore and withdraw my monthly donation of $20 as I believe your staff incompetent and not fit for purpose. Yours Sincerely, Theodora Angelopoulos
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Posted 1 year ago
Rang three days ago about injured cygnet. They say it’s been logged and to keep them updated. I have now rang seven times and other walkers have also reported the cygnet, which is in danger of being attacked by a fox or mink because it’s sleeping on the grass. What a disgrace this organisation is.
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Posted 1 year ago
My sister asked for my help with my cats as I have severe mental health problems. That make me stay away from home. They told her that it is a me problem and was very rude about it.
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Posted 1 year ago
RSPCA is rated 1.3 based on 159 reviews