Login
Start Free Trial Are you a business? Click Here

RSPCA Reviews

1.3 Rating 250 Reviews
7 %
of reviewers recommend RSPCA
1.3
Based on 250 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.3 out of 5
Visit Website

Write Your review

RSPCA 1 star review on 4th January 2025
Anonymous
RSPCA 1 star review on 4th January 2025
Anonymous
RSPCA 1 star review on 4th January 2025
Anonymous
RSPCA 1 star review on 4th January 2025
Anonymous
RSPCA 1 star review on 4th January 2025
Anonymous
RSPCA 1 star review on 4th January 2025
Anonymous
RSPCA 1 star review on 4th January 2025
Anonymous
36
Anonymous
Anonymous  // 01/01/2019
Abslute idiots!!!! Only want money and fame!!!! Animals treat like prisoners torchered and made nervous reks unless get what they want! Animals crying foe help yet all tjey wanna do is pick on ones happy and healthy!!!! Turn to better charities people!! These are a waste of space they cause crewlty them self's
Helpful Report
Posted 11 months ago
I have just had one of the worst experiences ever in seeking support from the RSPCA to help an abandoned cat: On Monday, July 15, 2024 at about 6:45 pm, my neighbour's cat climbed out of a window and jumped from a flat roof; over 8 ft high, down into our garden below. He was driven to such a desperate act by starvation. He smelt our food. He was emaciated - I could touch my finger and thumb together where his stomach should be. He was disoriented, extremely distressed; crying loudly and persistently and was febble. I feel as if that jump was all he had left... We; myself and my 6-year old helped him. We gave it some tuna; this is all we had, found a box and a blanket for him to sleep in and tried to comfort him. Of course, he didn't sleep, he cried throughout the night, was sick and had diarrhoea all over the place. The poor thing has fleas and goodness knows whatever else as well... On Tuesday morning I started calling for support. I left the RSPCA until last because of all the horror stories about the organisation. I called them several times, desperate for help. Each time I encountered someone less than a human being. It was almost as if they had a script or checklist. Each "agent" regurgitating the same output; variations of this is not an emergency and/or we cannot help... One suggested that I take the cat to a vet to see if he was microchipped. I asked him if someone who is neglecting and starving a cat is likely to have even considered such a responsible thing? Despite my reservations, I took him to the vets who confirmed that he did not. I then called them back only for the agent to revert to the previous "not an emergency script". The only support I have received is from my kind and generous neighbours who have provided a cat litter, cat carrier food and advice about feeding. The RSPCA provided absolutely zero support. They didn't even tell me that it was not a good idea to feed him, or even that full pouches would most likely make him sick!! He was, repeatedly. I have been driven to take the most drastic step to return him to his owner's property with the likelihood of continued neglect and abuse. Needless to say, I will never donate to the RSPCA again and - in my opinion - the Royal Charter - for what it worth - is not deserved!! I find it hard to believe that there are many animals in a worse predicament than this cat and find it even harder to believe that 80% of RSPCA donations actually go to helping animals. Maybe some of the £160,000 annual salary of the "CEO" could be diverted to helping this poor cat!!
Helpful Report
Posted 11 months ago
Just rung the RSPCA as a cat had been run over outside my house, it was still alive barely, huge amounts of blood. They said that no one would come out as they have not enough people, and suggested i take it to local vets. Now i am 70years old,disabled,and cant walk,how the hell am i supposed to do that.... this actually is the 4th time i have rung the RSPCA for help and have never had any help whatsoever...this poor cat has had to die along the road.. Absolutely disgraceful of the RSPCA, and these apparently care for animals?? I think not, but happy i'm sure to take the donations.
Helpful Report
Posted 11 months ago
Reported animals living in their own fecus and urine,never walked and just live on small concrete back garde,no cover fron sun or rain..fed and watered so nothing can be done..joke..lost all faith..app will not even let me upload filthy photo proof.
Helpful Report
Posted 1 year ago
RSPCA you disgust me. Phone you to report a cat that had being punched, kicked , strangled ,wouldn't do nothing. Said phone back if the cat deteriorates, the cat is dead plus she has four other cats now in danger
Helpful Report
Posted 1 year ago
RSPCA Isle of Wight were brilliant and very efficient in helping me to adopt my new cat. We were able to quickly arrange to visit and meet our cat and provide us with information to make our adoption possible. They also followed up with an email to make sure everything was going well. This is not the first time we have adopted from them, and I doubt it will be the last. Highly recommended.
Helpful Report
Posted 1 year ago
These guys are a charity!! People donate money to them on the basis they will care for animals when needed. They have a duty of care. They haven’t helped in our case of our neighbour’s dog that’s been abandoned whilst he gets admitted to hospital. They refused to help!! The fog is in distress!! I won’t be making any donations in the future to this ‘charity’. Are they lining their own pockets I wonder?
Helpful Report
Posted 1 year ago
I took my 8 week old kitten to thamesmead vets for sickness and diarrhoea on the 1st of may to, they told me she had a stage 6 heart murmur and told me she was dangerously dehydrated and needed a drip but couldn’t because of her heart, I was told she needed to be put to sleep. I explained she was playing and ok in her self but they tried scaring me into putting her down still. Despite this I was told she would gasp for breath as she gets older and that her heart wouldn’t cope with having a “massive” hole in her heart . I declined and took her for a second opinion at Easipetcare. They said she has a stage 5 heart murmur that will need more monitoring as she gets older but isn’t dehydrated in the slightest and could go years or even her entire life without an issue at all. Today she is absolutely full of life and totally recovered from her bug and putting the weight back on rapidly. ( added pics of her 4 weeks ago and now ) Honestly you may be a charity but this is absolutely terrible. You almost talked me into letting you kill my kitten. People need to get 2nd opinions before trusting Pdsa if your pet is otherwise fine in herself. Seems it’s easier for them to just kill an animal than treat them in my opinion. Definitely won’t be back. You can take me off the list thanks. UPDATE - I got a heart scan for my kitten. I have added the results to this post- Results say she don’t have a massive hole at all like you tried diagnosing. She has a very small hole, and a very good chance of going her entire life with no issues at all, I’m waiting for a phone call from management as I won’t be letting this drop. Update- she’s now 4 months old, it’s been 2 months since your staff advised I put my healthy kitten down! She’s still thriving and loving life. I am also still waiting for that phone call ?? ( updated a pic of her)
RSPCA 1 star review on 5th July 2024 RSPCA 1 star review on 5th July 2024 RSPCA 1 star review on 5th July 2024 RSPCA 1 star review on 5th July 2024
Helpful Report
Posted 1 year ago
DO NOT DONATE TO RSPCA, this organisation is a complete waste of donated and Government subsidised money, they will not act on reported abuse to animals, they euthanise nearly every animal they take into care. DONATE TO YOUR LOCAL ANIMAL WELFARE LEAGUE OR CAT SOCIETY ETC.
Helpful Report
Posted 1 year ago
I am sure the RSPCA does good work with pets and domestic animal rescue, but the RSPCA approved scheme for farm food needs to be completely reviewed as it is clearly not fit for purpose. The recent undercover investigations into RSPCA approved farms are enough to make anyone shudder - absolutely appalling! The treatment of factory farmed animals, birds and fish is a national disgrace and should not be supported by a society that purports to care for animals.
Helpful Report
Posted 1 year ago
You need to modernise, remember what the 'P' in your name means, drop the RSPCA ASSURED labeling scheme (intensive farming, introduced long after your creation, is inherently cruel), advocate a plant based diet, (not vegetarian), and work to get powers from government to, among other things, gain access to premises without warrents... otherwise animals will suffer directly from your antiquated policies and practises.
Helpful Report
Posted 1 year ago
Contacted the rspca today to help cover the cost of neutering of a stray cat I have trapped with her kittens. Told to contact my nearest rspca which I had done and they told me they can’t help contact the main rspca. Only to be told again contact my local branch, explained already done this and the person I was speaking to online just kept repeating the same thing!!! Phoning the rspca is a joke gives 10 mins of useless advise and then ends the call. Unbelievable that as a major charity you are completely useless, my monthly donation is cancelled!!! At least I will help the cat and kittens!
RSPCA 1 star review on 2nd July 2024
Helpful Report
Posted 1 year ago
Their IT site is old, outdated and doesn’t work for reporting missing animals. It is just not functioning. Then when you call you can’t get through. After a few days someone called me back then when transferring me hung up on me. RSPCA is just running like a shabby system and it is very disappointing on all levels. Nothing works. There is no customer resolution department. Everything is just badly inning or not running at all.
Helpful Report
Posted 1 year ago
I'll give zero if possible. This organization is useless. I've been following the story of Bruce from Kellyville and the inspectors concluded that they cannot intervene because the dog is in good condition. I wonder what is their basis for having this conclusion considering that Bruce is out without any bed or shelter in this weather. Bruce has been living outside without bed or any shelter. Bruce story is not the only story, there are far more posted in community pages. I really hope that this organization will be investigated. Local rescues who are operated by volunteers are far better doing a beter job than this organization
Helpful Report
Posted 1 year ago
RSPCA farming is a joke They got exposed and is seen on YouTube
RSPCA 1 star review on 26th June 2024
Helpful Report
Posted 1 year ago
One of the people who work where I do called them about a cat who had been transported there in a container bin, it's a very dangerous place with lorries and heavy machinery moving around all day, plus it's been very hot recently and they wouldn't come out and do anything, absolutely nothing. It's disgusting from a place that's meant to help animals, luckily enough I myself found the owners via a Facebook missing pets page for that specific town, really a big let down by them
Helpful Report
Posted 1 year ago
1 star is too much really. I really can’t believe the hassle it is to get the RSPCA to help and do something about a cat that is being neglected and more or less abandoned. This cat can spend weeks on its own and if it wasn’t for some kind people who feed and water it, it would starve to death. They don’t care because they don’t have to see it every day. They contact the owner by phone and then the owner lies to them and says she is there when she isn’t. As soon as I see the advert on the tv I switch it off it’s a pack of lies the things they say they do. They do nothing. How many animals have to suffer before they do something. You can’t even speak to someone higher up to raise your concerns. What a joke of a charity. I am more clued up than the inspectors if they think this cat is ok. The RSPCA do not act quick as it been nearly a year for this case and it’s still ongoing.
Helpful Report
Posted 1 year ago
I wish I could give 0 stars! RSPCA NSW YOU ABSOLUTELY DISGUST ME!!! Bruce the Dogue De Bordeaux spends his entire life chained to a pole with the bare minimum food and water, no shelter, no blankets, he has made a hole in the ground when he spends his life huddled up surrounded by his own poo. The RSPCA HAS DEEMED BRUCE ‘well cared for’ You have lost my longstanding donations and I will continue to share this until the RSPCA for North Kellyville NSW steps up and does what is right!!! One of the members on the RSPCA BOARD is friends and has business relations with this family so it is a massive conflict of interest and Bruce is suffering!!!
RSPCA 1 star review on 17th June 2024
Helpful Report
Posted 1 year ago
Seems like RSPCA is more a money making business than helping the animals. A lady I know rang rspca about a very skinny undernourished neighbours dog whom was being neglected and very poorly treated (rang about 10 times over a period of weeks and yet rspca did nothing. She had to call the police to go and rescue the dog. Please if rspca choose to do nothing call the police until something is done . It’s only that the police were called did rspca then decide to do something. Disgusting!! Yet you make out an animals welfare is Important. Clearly they are not about an animals welfare and they need to be exposed! P.s the photo shows the neglect of a dog which rspca failed to act on when called several times
RSPCA 1 star review on 14th June 2024
Helpful Report
Posted 1 year ago
Do not contact them you are wasting your time. They want you to give them all the information and do absolutely nothing with it. They won’t record anything unless you give your name and phone number. If you are complaining about the way an animal is being treated and give specific information, they very rarely come round to the property to check. Instead they contact the owners via mobile and give them all the information that you have told them. With my case it seems that they are giving them the heads up. They will do anything apart from deal with the neglected animal. My parents had left quite a bit of money to our local branch in their will but we have soon got that changed. RSPCA do not deserve it cos they have done nothing for this poor animal in the last 11 months and nothing has changed from the first day I rang. This poor animal has no quality of life and it is sad to see. But in their eyes it is fine. Are there any other charities that would help please
Helpful Report
Posted 1 year ago
RSPCA is rated 1.3 based on 250 reviews