I live near an old building that used to be a school, and their was a cat crying for hours. All the neighbours were out trying to coax it down but it wasn't working. I decided to call the RSPCA, when a very rude woman answered the phone. I told her we couldn't get the car down from the roof as we had tried everything. I told her I thought it was injured because of the way it was crying, she abruptly told me ' if it got up there it can get down' then suddenly hung up. Later, a nice man came with a ladder. It turns out the cats bottom half (waist down) was trapped in the drain pipe and was definitely stuck. The RSPCA was NO HELP WHATSOEVER. Even the call holders attitude was disgusting. Wouldn't give them the time of day.