A complete bunch of charlatans! If they could make more money by selling white goods I'm sure they would change overnight.
We fostered a seized family dog under a legal agreement. She was delivered to us underweight, poor coat condition and suffering from a throat wound which she sustained whilst in their care. The day after her arrival the wound was swollen to the size of a golf ball, and upon draining, yielded just over 30ml fluid. When we informed the rspca of her spaying operation and that further information would be available in some 5 days after her next check up, an inspector phoned a couple of hours later for an update! We never heard from them again even after the 5 days had passed.