Overall I am very happy with my purchase. Emailed previously enquiring about ETA on watch coming back in stock, but did not receive a reply Shipping time was a bit longer than expected, but was most likely due to courier and it was still only about a week. I also had to contact you guys for a tracking number as DHL had not provided one, and I received a response from Sally within a day with the details I required. I would however suggest that some form of protective sticker be applied to the watch face, as there was none on mine. Overall, I am happy with the service I have received and hope to purchase from them again in the future.