CreationWatches.com Reviews

4.3 Rating 1,716 Reviews
83 %
of reviewers recommend CreationWatches.com
4.3
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
2.5 out of 5
Read CreationWatches.com Reviews
Visit Website

Phone:

97241330

Location:

UBI Crescent

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CreationWatches.com 5 star review on 23rd September 2021
Cristian Lovera
CreationWatches.com 4 star review on 20th September 2021
Chris FP (Hampshire UK)
CreationWatches.com 5 star review on 28th August 2021
Anonymous
CreationWatches.com 5 star review on 16th August 2021
John Azariah
CreationWatches.com 5 star review on 9th July 2021
Brian.
CreationWatches.com 5 star review on 6th July 2021
Daniel Melo
CreationWatches.com 5 star review on 6th July 2021
Carlos Sakamoto
2
Anonymous
Anonymous  // 01/01/2019
Excelente a minha primeira experiência com CW. Foi a oportunidade de adquirir meu primeiro Seiko 5 made in japan. Muito satisfeito. Preços imbatíveis!
Helpful Report
Posted 5 days ago
Thanks for the food Sevice
Helpful Report
Posted 1 week ago
Dear Raul, got the watch in good conditions, thank you. Could have been packed with a bit more of cushioning but it went well. Very happy with the purchase.
Helpful Report
Posted 3 weeks ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 weeks ago
Thanks Guys, watch arrived quicker than expected,with Easter in the way. Great watch, very happy thanks.
Helpful Report
Posted 3 weeks ago
Dear Customer, On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 weeks ago
Absolutely brilliant service. I was a bit paranoid because the watch was coming from Singapore but the watch arrived. It was in perfect order including the box. The price was very good and the watch itself was genuine. I was able to check the tracking of my order all the way to my door. Can’t fault the service. I’ll definitely order again.
Helpful Report
Posted 3 weeks ago
Dear Naz, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 weeks ago
Great service, really good watches at a reasonable price and fast shipping to Sweden.
Helpful Report
Posted 3 weeks ago
Dear Oscar, On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 weeks ago
Great service, quick sending and good packaging!
Helpful Report
Posted 3 weeks ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 weeks ago
Utmost customer service - could not have been better !
Helpful Report
Posted 1 month ago
Dear Zimmermann, On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 month ago
I was really satisfied. Simple to order and my Seiko SNK45J1 is fantastic. Quality at an incredible price. The delivery took place earlier than expected to my great pleasure. Creation Watches, the best.
Helpful Report
Posted 1 month ago
Dear Alviano, On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 month ago
Ordered a Seiko watch. It arrived quickly via FedEx to the USA. Watch is very nice but the lock on the mesh bracelet doesn't stay locked. Emailed them about the issue and got a reply from a "Pritam" asking me to go to a watch repair shop and buy a strap. I am assuming they shipped a watch with a broken strap and it's my responsibility to buy a strap at my expense so that I can wear it. I read their responses to some of the "not so good" reviews and noticed a pattern of "apologizing" and at the same time telling the customer to go "pound sand". I previously ordered a Spinnaker watch directly from Spinnaker and had a small issue. Spinnaker took care of it immediately with absolutely no hesitations. Creation Watches gave me poor customer service when it was needed the most. A lesson learned!
Helpful Report
Posted 1 month ago
Dear Ramana, On our part, we do everything possible to make the entire experience smooth. Sorry for any inconvenience caused. We are sorry there was a problem with the watch you've purchased. Please be assured all our watches are 100% authentic and we deal only in genuine watches. All watches sold by us carry a one year international manufacturing warranty. If you are not happy you can send the watch back to us for return/exchange, we have a 30 days return/exchange policy. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 weeks ago
I received the watch 3 days before what was planned. The purchase went very well. The photos were not very beautiful. However the watch is perfect and that's what I was looking for.
Helpful Report
Posted 1 month ago
Dear Geoffroy, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 month ago
I received my Order yesterday just 4 days after I ordered new watches on Friday last week. This is just an absolutely amazing service! Thank you very much for it! I love my new Orient watches and something tells me that this isn't going to be my last purchase from your company. All the very best! Alex.
Helpful Report
Posted 1 month ago
Dear Alex, On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 month ago
Safely packed watch. Watch itself beatiful. Dimensions and weight are ideal. The strap could be wider a little bit.
Helpful Report
Posted 1 month ago
Dear Mrosi, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 month ago
Just amazing, 4 day shipping, great communication. Highly recommernd. Prices are also amazinh , only problem is import tax in EU, but anyway price with tax is much lower than in local market. Dont be afraid of purchasing, guys are real experts.
Helpful Report
Posted 1 month ago
Dear Andraniks, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. Please note that in most cases import duty gets triggered based on value of the item being imported. We have no control over this. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 month ago
Hassle free order. Good communication. Painless transaction and a nice Seiko watch.
Helpful Report
Posted 2 months ago
Dear Customer, On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 months ago
101% satisfied with my order. The watch got shipped within 1-2 days after ordering it and it arrived in Hungary after 4-5 days. Very neatly packaged, with the original watch box in a bigger box and filled with litle polyester pellets. Also, very satisfied with the DHL shipping, because there were no signs of damage on the box. Brand new, flawless condition, original watch, 100% functioning. Warranty papers and instructions also included. Would recommend it to others and definitely buy other models in the future.
Helpful Report
Posted 2 months ago
Dear Loránd, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 months ago
I'm delighted with my new Seiko 5 military watch from Creation Watches. It was dispatched quickly and delivered in about a week. It was incredible value for money and significantly cheaper than Amazon currently offers. I've bought from CW before and will do so again.
Helpful Report
Posted 2 months ago
Dear Customer, On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 months ago
This was my first experience with CreationWatches and I was quite nervous about ordering. However, the service has been excellent. The watch took 9 days to be delivered to my home in the UK. Tracking was provided which helped put my mind at rest. I will certainly use CreationWatches again. Thank you.
Helpful Report
Posted 2 months ago
Dear Henry, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 months ago
Perfect!! I liked it!
Helpful Report
Posted 2 months ago
Dear Heidy, On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 months ago
My 4th purchase with CW. Pretty much perfect from the beginning. Free DHL express will get you your watch in 2 days, which is pretty impressive.
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Posted 2 months ago
Dear Tomas, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 months ago
CreationWatches.com is rated 4.31 based on 1,716 reviews