CreationWatches.com Reviews

4.25 Rating 1,487 Reviews
81 %
of reviewers recommend CreationWatches.com
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
2.52 out of 5

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Seiko SNZg11J1 day/date field watch - great price cheapest online, especially for the made in Japan version.
As a watch collector everything I wanted was there, original packaging, hang tag, service manual and stamped guarantee card.
Superfast delivery with vat/duty included in the DHL delivery option. Would definitely use Creation.Com again
Posted 12 hours ago
I bought a seiko 5 snk 805,it lasted more than expected to arrive (6 days) as it got delayed at custom. It arrived in perfect condition, with original box and stamped guaranty.
I'm very happy with it, it only get 2 seconde delays per day, incredible!
Posted 3 days ago
Dear Damien,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 2 days ago
Achat sans soucis et en prenant la livraison longue (3 semaines ) je n'ai pas payé de taxes .
Posted 3 days ago
Dear Chris,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 2 days ago
Prudencia a los que comprais desde España (Aduanas, precios ya no son tan competitivos en algunos modelos y elevado riesgo de extravío). Tras 40 días de espera por un reloj valorado en 31 euros nadie sabe dónde está. Lo he reclamado en dos ocasiones y me piden paciencia, que siga esperando. Vaya sensación de impotencia. Voy a reclamar el importe a través del seguro de la tarjeta del banco.
Me arrepiento de haber comprado en esa tienda.
Posted 6 days ago
Dear Francisco,

We sincerely apologize for the inconvenience caused. We have raised an enquiry with our courier partner, will inform you immediately once we get any updates from them.

Due to the continued global epidemic of COVID-19, the shortage of international air freight and constrained overseas postal/ courier services will result in delay of the shipment and delivery. Please believe the customer support team is working honestly.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 5 days ago
Creation Watches provide consistently good products with great delivery times.
Posted 6 days ago
Dear Customer,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 5 days ago
Great selection, low prices, very fast customer care, and ultra fast free/low cost express shipping by DHL.
Posted 6 days ago
Dear Øyvind,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 5 days ago
Thanks for my awesome SKX007 Exactly as advertised, box and papers included. Received a day earlier than expected. Great service and delivery. I wouldn't hesitate to use you again 👍👍

In fact, which one next?
Posted 1 week ago
Dear Will,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 6 days ago
Great watches, great customer service, great prices.
I have ordered many watches, that some of them could it find in Paris stores, delivery in no time and products 100% authentic and new.
Can’t wait for my next watch.
Posted 1 week ago
Dear Mehdi,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 1 week ago
Great price, nice customer service. Delivery took a couple weeks but that was expected so no worries.
All watches are authentic, CW is very trusted where I live and I was not disappointed!
Posted 1 week ago
Dear Customer,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 1 week ago
Good quality products
Posted 1 week ago
Dear Lluís,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 1 week ago
Je recommande le site
Posted 1 week ago
Dear Hugues,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 1 week ago
Produit conforme à mon attente, la seiko skx est une montre indémodable. Meilleur prix constaté. Livraison en 1 mois gratuite. Montre bien protégé durant la livraison. Si vous pressez, prenez DHL mais ça sera plus cher avec les frais de douane.
> Très satisfait de mon achat !
Posted 1 week ago
Dear Praveen,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 1 week ago
Fast and easy shopping.
Posted 1 week ago
Dear Alexander,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 1 week ago
All Perfect, the shipping arrived in a few days, a day earlier exactly. The price is stunning and the watch is genuine. I’ll buy others!
Posted 1 week ago
Dear Daniele,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 1 week ago
Delivery was very quick as watch was ordered between xmas and new year. Watch is excellent and good value considering price paid.
Posted 2 weeks ago
Dear Vicki, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 weeks ago
Absolutely love it! Everything abt it, the watch, the package, the service, is all great! Thank you!
Posted 2 weeks ago
Dear Eman,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 2 weeks ago
I am very satisfied with the service, the watch arrived in perfect condition and very well packaged, thank you very much!
Posted 2 weeks ago
Dear Jorge,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 2 weeks ago
ATTENTION: in the FAQ is written "both methods of shipping are safe, and require acknowledgment of receipt of package by the recipient". THIS IS NOT TRUE! according to the French Post office, the tracking number given by creation watches is not a delivery against signature, even in periods outside Covid. Tracking shows that my package has been delivered but I haven't received anything and haven't signed anything. I wasted my money and can't do anything.
Création Watches does not offer me solutions or even a commercial gesture ... Bad experience.
Posted 2 weeks ago
Dear Eliaces,

We sincerely apologize for the inconvenience caused. We would like to inform you that we have raised enquiry with the courier service. Once we get any updates from them we will let you know. Please believe the customer support team is working honestly.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 2 weeks ago
Hello my order is still not received by DHL, why you do not reply to my emails? When my order 10516673 will be shipped?
Posted 2 weeks ago
Dear Przemek,

We have send your package with tracking number 3371497301. You can track your package from below link.

http://www.dhl.com/track

We sincerely apologize for the inconvenience caused to you. Due to the CORONAVIRUS situation some orders may be delayed in transit. Please believe the customer support team is working honestly.

If you have any query please contact us on contact@creationwatches.com

Best regards,
Sally
Posted 2 weeks ago
10.12 paid by PayPal, 19.12 sent from Singapore, 3.01 arrived at the customs in Kiev, 5.01 I received in Kharkov.
Orient Defender II RA-AK0402E10B watch (green) in film, tag, documents, warranty (there is Russian, store seal from 17.12, bought a box (a little shabby logo, but original,
but it doesn't matter to me). I'm happy!
Posted 2 weeks ago
Dear Aleksandr,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 2 weeks ago
CreationWatches.com is rated 4.25 based on 1,487 reviews