CreationWatches.com Reviews

4.25 Rating 1,440 Reviews
81 %
of reviewers recommend CreationWatches.com
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
2.52 out of 5

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Fantastic price (almost £150 saving on other sellers!). Watch and delivery exactly as expected. My first-stop site for future purchases, would highly recommend!
Posted 2 hours ago
Fantastic prices (£150 cheaper than rival sellers!), my watch and delivery was just as described. Definitely my first stop for all future watch purchases. I would and will recommend.
Posted 2 hours ago
My FreeDiver Helium Safe 1000M Sapphire Quartz 1038EF102V arrived last week. It fulfills everything that it promises and, although I do not do saturation diving, I can say it worked very well at 17 meters of depth. It is very accurate, lightweight and very comfortable to use. As for the appearance of this Ratio, an observer can tell it is a - good quality - tool from many meters away. I say that getting a Seiko workhorse movement, saphire glass and a Helium safe valve for so little money it's a steal. My only criticism is the quality of the lume on hands, markers and pip that do not store light for a long time, but it is nitpicking because one cannot ask for every little thing for this low price. Creation Watch's service was excellent. I'm so glad I bought from them. Keep up the good work, and we will do business again.
Posted 5 days ago
Dear Yucatan, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 days ago
Your DHL Express shipment with waybill number 2373656003 from REDSOL PTE LTD is arriving in the country. There is import duty/tax due on your shipment. The amount is EUR 57.00
Posted 6 days ago
Dear Jan,

As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. we regret that you had to pay import duties. (Please note that in most cases import duty gets triggered based on value of the item being imported.) We have no control over this. Sorry for any inconvenience caused.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 5 days ago
Excellent customer service. Fast international shipping and best prices . Great company . Will buy again.
Posted 6 days ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 days ago
> Hi,
>
> I received earlier than planed my purchase and I am very satisfied about my Orient automatic watch about its quality and very smart looking. The packaging box was also very nice with garantee and certificate authenticity.
>
> For the moment, I am very satisfied about my watch and recommend your website.
> Thank you very much.
>
> Best regards
> Mme ROMAN
Posted 1 week ago
Dear Customer, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 days ago
Have had three purchases with Creation Watches now, all went superbly and all arrived to the UK in a few days, quite impressive :) I will be back for more soon, I cannot recommend these guys enough, Thank you all very much!! :)
Posted 1 week ago
Dear Rob, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 days ago
What is there to say, excellent.
Posted 1 week ago
Dear Gaz, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 days ago
Politely communication and safety service. Adorable price, fast delivery.
Perfect!
Posted 1 week ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 days ago
Order No: 10498369

I am very pleased with your service and product and fast delivery.

Greetings

Martien van Viegen
Posted 1 week ago
Dear Martien, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 days ago
My item arrived on time, even in today's circumstances (Covid-19). I'm very satisfied with my watch & service!
Posted 1 week ago
Dear Tonio, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 days ago
Watch is as exactly as described. Got here amazingly fast as well especially as I’m on the other side of the world
Posted 1 week ago
Dear Jim, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 week ago
Great transaction, good job Creation Watches, love ya.
Posted 1 week ago
Dear Craig, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 week ago
I would recommend this website to anyone, thoroughly impressed.

Placed the order from Brisbane Australia on Tuesday evening, watch arrived Friday afternoon via DHL express.

Quick delivery, excellent packaging, and best of all the same watch costs three times more at all Brisbane stores such as Prouds and Bevilles. I have checked this specific model at these stores in person.

Only difference between purchasing online and purchasing from an Australian store is the warranty period. My particular watch offered only 1 year intl warranty. No big deal to me really if I saved on a few hundred $$ ordering from CreationWatches.
Posted 1 week ago
Dear Lasantha, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 week ago
Great prices,
Ordered watch was 100% as i expected
Posted 1 week ago
Dear Michal, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 week ago
It was a very pleasant experience. The website didn’t look super good but the shipping was extra fast (almost three weeks for Barcelona) and the watch is original. I surely will buy again. Thank you very much!
Posted 2 weeks ago
Dear Nacho, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 weeks ago
Authentic product at a good price.

Got caught for customs , but still good vaue.
Posted 2 weeks ago
Dear Customer,

Sorry for any inconvenience caused. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. We have no control over this.

We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 2 weeks ago
hola a mi me encanto, todo perfecto y el reloj
es lo que yo esperaba.
Posted 2 weeks ago
Dear Miguel, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 weeks ago
Fast and excellent service. Sharp prices on good products. Can definitely be recommended.
Posted 2 weeks ago
Dear Kim, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 weeks ago
Great customer service. Clever shipping. Beautiful watches.
Posted 2 weeks ago
Dear Customer, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 weeks ago
CreationWatches.com is rated 4.25 based on 1,440 reviews