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Iown Reviews

4.3 Rating 1,752 Reviews

83 %

of reviewers recommend Iown

Company Reviews

4.3

Based on 1,752 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Location:

UBI Crescent,
iowN
Ha'il
88809

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Iown 5 star review on 23rd September 2021

Cristian Lovera

Iown 4 star review on 20th September 2021

Chris FP (Hampshire UK)

Iown 5 star review on 28th August 2021

Iown 5 star review on 16th August 2021

Iown 5 star review on 9th July 2021

Iown 5 star review on 6th July 2021

Iown 5 star review on 6th July 2021

Carlos Sakamoto

2

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks Guys, watch arrived quicker than expected,with Easter in the way. Great watch, very happy thanks.”

Posted 1 year ago

Dear Customer, On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 1 year ago

“Absolutely brilliant service. I was a bit paranoid because the watch was coming from Singapore but the watch arrived. It was in perfect order including the box. The price was very good and the watch itself was genuine. I was able to check the tracking of my order all the way to my door. Can’t fault the service. I’ll definitely order again.”

Posted 1 year ago

Dear Naz, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 1 year ago

“Great service, really good watches at a reasonable price and fast shipping to Sweden.”

Posted 1 year ago

Dear Oscar, On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 1 year ago

“Great service, quick sending and good packaging!”

Posted 1 year ago

Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 1 year ago

“Utmost customer service - could not have been better !”

Posted 2 years ago

Dear Zimmermann, On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“I was really satisfied. Simple to order and my Seiko SNK45J1 is fantastic. Quality at an incredible price. The delivery took place earlier than expected to my great pleasure. Creation Watches, the best.”

Posted 2 years ago

Dear Alviano, On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“Ordered a Seiko watch. It arrived quickly via FedEx to the USA. Watch is very nice but the lock on the mesh bracelet doesn't stay locked. Emailed them about the issue and got a reply from a "Pritam" asking me to go to a watch repair shop and buy a strap. I am assuming they shipped a watch with a broken strap and it's my responsibility to buy a strap at my expense so that I can wear it. I read their responses to some of the "not so good" reviews and noticed a pattern of "apologizing" and at the same time telling the customer to go "pound sand". I previously ordered a Spinnaker watch directly from Spinnaker and had a small issue. Spinnaker took care of it immediately with absolutely no hesitations. Creation Watches gave me poor customer service when it was needed the most. A lesson learned!”

Posted 2 years ago

Dear Ramana, On our part, we do everything possible to make the entire experience smooth. Sorry for any inconvenience caused. We are sorry there was a problem with the watch you've purchased. Please be assured all our watches are 100% authentic and we deal only in genuine watches. All watches sold by us carry a one year international manufacturing warranty. If you are not happy you can send the watch back to us for return/exchange, we have a 30 days return/exchange policy. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 1 year ago

“I received the watch 3 days before what was planned. The purchase went very well. The photos were not very beautiful. However the watch is perfect and that's what I was looking for.”

Posted 2 years ago

Dear Geoffroy, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“I received my Order yesterday just 4 days after I ordered new watches on Friday last week. This is just an absolutely amazing service! Thank you very much for it! I love my new Orient watches and something tells me that this isn't going to be my last purchase from your company. All the very best! Alex.”

Posted 2 years ago

Dear Alex, On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“Safely packed watch. Watch itself beatiful. Dimensions and weight are ideal. The strap could be wider a little bit.”

Posted 2 years ago

Dear Mrosi, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“Just amazing, 4 day shipping, great communication. Highly recommernd. Prices are also amazinh , only problem is import tax in EU, but anyway price with tax is much lower than in local market. Dont be afraid of purchasing, guys are real experts.”

Posted 2 years ago

Dear Andraniks, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. Please note that in most cases import duty gets triggered based on value of the item being imported. We have no control over this. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“Hassle free order. Good communication. Painless transaction and a nice Seiko watch.”

Posted 2 years ago

Dear Customer, On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“101% satisfied with my order. The watch got shipped within 1-2 days after ordering it and it arrived in Hungary after 4-5 days. Very neatly packaged, with the original watch box in a bigger box and filled with litle polyester pellets. Also, very satisfied with the DHL shipping, because there were no signs of damage on the box. Brand new, flawless condition, original watch, 100% functioning. Warranty papers and instructions also included. Would recommend it to others and definitely buy other models in the future.”

Posted 2 years ago

Dear Loránd, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“I'm delighted with my new Seiko 5 military watch from Creation Watches. It was dispatched quickly and delivered in about a week. It was incredible value for money and significantly cheaper than Amazon currently offers. I've bought from CW before and will do so again.”

Posted 2 years ago

Dear Customer, On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“This was my first experience with CreationWatches and I was quite nervous about ordering. However, the service has been excellent. The watch took 9 days to be delivered to my home in the UK. Tracking was provided which helped put my mind at rest. I will certainly use CreationWatches again. Thank you.”

Posted 2 years ago

Dear Henry, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“Perfect!! I liked it!”

Posted 2 years ago

Dear Heidy, On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“My 4th purchase with CW. Pretty much perfect from the beginning. Free DHL express will get you your watch in 2 days, which is pretty impressive.”

Posted 2 years ago

Dear Tomas, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“The Casio watch I received was exactly as pictured and described! I thank Creation Watches for being efficient, professional, and helpful! When the need arises, I will absolutely order from them again!! Thank you so much. KEVIN A COFFEY (Winnipeg, MB, Canada)”

Posted 2 years ago

Dear Kevin, On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“SEIKO SSB315P1 : Το ρολόι ήρθε ακριβώς μέσα στον προβλεπόμενο χρόνο. Τρόπος αποστολής μέσω ταχυδρομείου (ΕΛΤΑ) - Παράδοση ακριβώς σε 4 εβδομάδες. Ευτυχώς η χρέωση τελωνείου ήταν μόνο 20E. Το ρολόι ήρθε σε πολύ κατάσταση και με την κάρτα εγγύησης. Είναι πραγματικά πολύ όμορφο, ακριβώς όπως στη φωτογραφία. Έβαλα 4 αστέρια γιατί το περίμενα να έρθει σε καλύτερη συσκευασία, μέσα σε ένα κουτάκι και όχι ριγμένο σε φάκελο. Όπως και να έχει, ο φάκελος που ήρθε ήταν αρκετά προστατευτικός, οπότε όλα καλά. Οφείλω να δώσω συγχαρητήρια στην CreationWatches για την αξιοπιστία της.”

Posted 2 years ago

Dear Christos, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“Great service from creationwatches as usual - the watch was nicely packed and secured and arrived on time. Excellent price on the SKX009J - these are getting more and more difficult to find.”

Posted 2 years ago

Dear Customer, On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

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Iown is rated 4.3 based on 1,752 reviews