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Iown Reviews

4.3 Rating 1,755 Reviews
83 %
of reviewers recommend Iown
4.3
Based on 1,755 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Iown 1 star review on 10th August 2024
Anonymous
Iown 1 star review on 10th August 2024
Anonymous
Iown 1 star review on 20th May 2024
Anonymous
Iown 5 star review on 23rd September 2021
Cristian Lovera
Iown 4 star review on 20th September 2021
Chris FP (Hampshire UK)
Iown 5 star review on 28th August 2021
Anonymous
Iown 5 star review on 16th August 2021
John Azariah
5
Anonymous
Anonymous  // 01/01/2019
They make no mention of GST until you click pay now when it's too late so try make you think they have competitive prices which is not true they do not have competitive prices they're actually very expensive beware of GST on creation watches
Helpful Report
Posted 1 year ago
Dear Shawn, Thank you for sharing your experience with us. We would like to inform you that our display price does not include GST. GST are imposed by Australia country. It's a government rule and we cannot breach it. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 year ago
This is my 2nd purchase from Creation Watches. Both cases have been trouble free, watch as described, always arrived in the UK a day or two outside mentioned delivery date but this is not Creation's fault. I both cases I paid listed price. Thanks.
Helpful Report
Posted 1 year ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 year ago
Overall I am very happy with my purchase. Emailed previously enquiring about ETA on watch coming back in stock, but did not receive a reply Shipping time was a bit longer than expected, but was most likely due to courier and it was still only about a week. I also had to contact you guys for a tracking number as DHL had not provided one, and I received a response from Sally within a day with the details I required. I would however suggest that some form of protective sticker be applied to the watch face, as there was none on mine. Overall, I am happy with the service I have received and hope to purchase from them again in the future.
Helpful Report
Posted 1 year ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 year ago
Very nice watch It's Weighty feels and looks quality. Good price I recommend this watch and seller. quick delivery.
Helpful Report
Posted 1 year ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 year ago
Ho acquistato il Seiko 5 Automatic 21 Jewels Japan Made SNKD97J1 consegna velocissima, orologio perfetto,Consigliato.
Helpful Report
Posted 1 year ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 year ago
I purchase 4 watches from CW. Very satisfied. Recomended Creation Watches for all who like wristwatches. I'll buy another one soon!
Helpful Report
Posted 1 year ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 year ago
Yes ordered my watch came in no time happy with the watch so yes would recommend creation watches to friends keep up the good service thanks Mark
Helpful Report
Posted 2 years ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Great watch, excellent customer service, shipping superfast. I am very satisfied. Thank you, creation watches.
Helpful Report
Posted 2 years ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Very good watch, very quick delivery, very good price
Helpful Report
Posted 2 years ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Citizen Automatic NH7500-53A Watch Fantastic watch, much better looking in the flesh than the website pictures and described by Creation Watches, super-fast delivery. Creation Watches are so pleasant to deal with, communication from the customer services & sales team was second to none, getting an answer to any questions straight away. Arrived in a few days from dispatching the watch, package superbly wrapped & protected impeccably. 10***** plus, for the Watch, 10***** plus for Creation Watches. Highly recommended and trouble free on line shopping experience, will defiantly use again. Regards TopgunPaul
Helpful Report
Posted 2 years ago
Dear Paul, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Watch has arrived in 14 days from Singapore to Bosnia via regular mail. And without any additional taxes. Packaging, warranty, original watch box and watch arrived perfectly wrapped. I am very satisfied and definitely will buy again from creationwatches.com
Helpful Report
Posted 2 years ago
Dear Aleksandar, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
I do not usually leave reviews but I needed to for this site.. The tracking was amazing, and it was here within 5 business days! Absolutely in love with the watch, and the price was on point as well! Def be coming back to this site for future purchases :) - one happy Australian Customer!
Helpful Report
Posted 2 years ago
Dear Ziad, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Já comprei 4 relogios no site. Todos foram entregues em perfeitas condições. Empresa que respeita os compradores
Helpful Report
Posted 2 years ago
Dear Roberto, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Shopping with Creation Watches was easy, secure and delivery was timely. Upon placing the order there was no delsy in the process updates were constant and personal emails from staff keep was much appreciated. Would definitely windowshop at Creation Watches before searching elsewhere.
Helpful Report
Posted 2 years ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Le service est super, la montre de toute beauté. Seul soucis la livraison, ça bloque à Sydney plus d'une semaine à chaque envoi mais je suppose que c'est normal nous ne sommes qu'un minuscule pays dans le pacifique. Je suis tout de même très satisfait de vos prestations
Helpful Report
Posted 2 years ago
Dear John, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Estoy muy satisfecho con mi primera compra aquí, un Seiko SRPE51K1. El reloj llegó en el plazo previsto y en perfecto estado: caja, instrucciones, garantía, plásticos de protección, todo completamente nuevo.
Helpful Report
Posted 2 years ago
Dear Alberto, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Hi Raul,   I find your shop provides excellent value for watches which are very good quality as well. You also provide speedy delivery and great service. I will keep buying watches from
Helpful Report
Posted 2 years ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Very easy website to use and navigate. Lots of clear information about the watches for sale and great prices that are unmatched anywhere else! Quick and easy purchase process and unexpectedly fast delivery too, well under the given eta. A quality service that I will be re-using again and don't hesitate to highly recommend. Chris H.
Helpful Report
Posted 2 years ago
Dear Chris, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Excellent service excellent value for money very pleased with the products
Helpful Report
Posted 2 years ago
Dear Sohaib, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
quick delivery love the watch very cheap and good quality second time purchasing here can't trust amazon so this is always a great option.
Helpful Report
Posted 2 years ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Iown is rated 4.3 based on 1,755 reviews