AVOID AVOID AVOID I ordered from Creation Watches on 17/07. Today is 14/09, almost 2 months since this order. The item never arrived, my local postal service said it was delivered but it was not. To date, we have exchanged 20 emails, where the customer service department has repeatedly asked for “time to investigate”. On 21/08, they asked for 1 week, which they would refund me if there was no resolution. Guess what? It’s almost a month since then, no resolution. Today I received an email saying “please allow us 1 week and then we will refund you” this is the 4th time they’ve requested time. Worst customer service ever, I’m 2 months on and I’ve got no watch and I’m out of pocket. It’s worth noting I ordered from this company before, so being a repeat customer I’d have thought they’d be more helpful. I would have ordered more (I have a watch problem) but they have lost me as a customer for life. AVOID AVOID AVOID