The website does not say the company is in Singapore. It does however clearly show Free Packaging and Free Shipping. It does NOT clearly explain that DUTY has to be paid to the carrier. The advertised pricing is wrong, it should also show the duty along side. I could have paid the same at Amazon and got Next Day delivery, or another UK site / store. After 4 days the DHL tracking system shows the watch I ordered is still in Singapore, even though the website advertises delivery in 2- 4 days. I will not buy from Creation Watches again - AVOID and look elsewhere!!