This was the 2nd time I bought a watch from Creation W., and I'm totally satisfied, both for the product and the service. When I placed the order choosing the free DHL shipping method (to Europe), the Company warned me about the strong possibility of duties charges, and suggested me to use the Singapore Post service instead, with longer delivery time. So I did, and I received my watch in less than two weeks (it was possible to follow the expedition with the tracking number), without paying additional charges.