"I received a broken watch, turns out the guarantee was not valid since Creationwatches is not a licensed retailer. I sent the watch back to them for repair and ten weeks later all i get is the same response asking me to wait longer. All things considered, buying from a local shop is not really more expensive and at least you are not dealing with shameless villains."
Sometimes service center refused to repair for online purchase.
We have sent a reminder to repair center in order to have an expedite
update. We will keep in touch with you in regards with this concern.
Please do allow us some time more in this.
If in case your watch has not been repaired within 8-12 weeks after receiving by us, then we will send you a new watch if we have availability or you can choose any watch having same price from our stock. In case you don’t want to go for any other model we will refund you full money that you spent with us.
If you have any query please contact to us on firstname.lastname@example.org
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+1 213-325-5109 .
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Alice, Customer Support