We have sent a reminder to SingPost in order to have an expedite update. We will keep in touch with you in regards with this concern. Please do allow us some time more in this.
We always try to give best service to our customers. Sometimes the shipment gets delayed and it is difficult to predict actual time to delivery. We regret any inconvenience caused.
Please keep in touch with us via email we will resolve your problem as soon as possible.
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Alice, Customer Support