"Bij de bestelling staat nergens vermeld dat ik Rembourskosten moet betalen.Na 2 weken ontving ik pas de horloge op het postkantoor en moest nog € 18,43 betalen om ze te ontvangen.Hoe is zoiets mogelijk?"
It is true that most of time we get blamed for import duties that are levied by the importing country. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. We have no control over this.
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Alice, Customer Support