ORDER #10367620 I ordered a Seiko automatic for my wife just before Christmas and was amazed how fast delivery was, excellent BUT everything went downhill from there. The watch appeared to be new, nice box with Seiko instruction booklet and warranty card. The watch worked for about 3 days and quit. The motion wind seemed to work but if the watch sat for more than 12 hours it would quit. I contacted Creation Watches service department and dealt with Sally. I assume this is a nom d plume. The advice was to turn the watch on its back and give it a slap. Did not work. Emailed again and asked for money back. They offered me $8 for time and trouble which was an insult to me. Emailed Sally again and was offered $15 which I took. Call the Canadian Warranty dealer in Toronto Ontario and was told CREATION WATCHES are NOT an authorized dealer or seller. I was informed by their technician that I should wind the watch by hand. Maybe there are no automatic guts inside the watch, who knows. So I wind the watch every day, just like in the old days. It lasts about 16 hours and then needs to be wound again. So I am out of luck. THERE IS NO VALID WARRANTY!!! THEY ARE A BUNCH OF BANDITS-DO NOT BUY FROM THEM-THEY SELL JUNK!!!