"Didn't realise this was a non UK based company. After shopping around for the watch im after, I found this site with a very reasonable price, however I ended up paying more after I was lambered with a £26 custom charge. Don't get fooled with the low prices, factor in the custom charge to see if it's a deal."
It is true that most of time we get blamed for import duties that are levied by the importing country. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. Some fee is usually charged by all these courier companies for handling the clearance. We have no control over this. In future, we recommend you opt for 'Registered shipping' as there have been lesser incidences of import duty levies for that shipping option.
If you have any query please contact us on firstname.lastname@example.org