I believe they are a scam company. I’ve been exchanging emails since 18 March and finally come to the realisation I’ve been had. If you are considering purchasing from creation watches then do yourself a favour, set fire to your money. The outcome is the same but you will avoid large amounts of stress and frustration until you realise you’re a mug. If you are still considering using them, please do get in touch with me and I’ll sell you some fresh air from Yorkshire. It will arrive with you the next day post free and with no packaging to help the environment. I’ll employ sally and Vanya to deal with your rage emails once you figure out you’ve been robbed. They are really very good.