I placed my order and then was sent w dodgy email asking to verify my details and payment card. I heard nothing about my item being dispatched for several days and I’ve had to chase them multiple times. The tracking link doesn’t work and I have no idea when I’m going to receive my item. It was a present so it’s going to arrive too late. I understand there are courier issues due to Covid but what I don’t understand is why it took CS so long to dispatch the order and why their customer service team does not respond to the questions being asked, rather they go on a completely different tangent. Not a good experience and would not recommend them at all.