Purchased a 20oz tumbler and the lid arrived with a hairline crack in it. Figured I would just use it as is but then after a few months the entire rim of the lid broke off. When I contacted Rtic, I assumed they would gladly stand behind their product, but instead I was informed, with not so much as an apology, that my 90 day warranty was up and I could purchase a new lid if I really wanted one. I tossed the tumbler in the trash and vowed never to buy Rtic again.
4 months ago
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RTIC Outdoors has a 2.30 average rating from 10 reviews
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