Anonymous
I ordered a tote bag and a smaller utility bag that I had been wanting for awhile , placed the order using a visa gift card, everything processed and received email confirmation for order - next day I get a text indicating I need to confirm my order I called to see what the problem is and was told that I needed to give them the code the bank ( you have to go online and look it up) gives you when you place an online order explained I used a gift card and the customer service lady “Marie” said well that’s the problem we don’t take gift cards due to fraud… ok seriously???? She said she would not be able to fulfill the order and would have to refund the money to the gift card ok really so they have the money for the products that I ordered but they cannot take a gift card because of “fraud” what kind of company does this ????
2 years ago
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RTIC Outdoors has a 1.5 average rating from 47 reviews

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