Ordered on 11/25 with expected ship date of 11/28. Now 12/7, still has not shipped. I called and they told me two items in my order were holding it up, should ship in a day. I called back asked to remove those two items from my order to get it to ship, they said that actually everything was in stock and they asking customers to be patient just 2-3 days. I explained it has already been 9 days since you said it would ship. The expected ship date has been removed from the order and now you cannot get through on the phone. It just says too many calls and hangs up. Better sort this out soon or they are going to have a lot of upset customers! Buyer beware, they are very behind on shipping! Also sent two emails, no response. Also their chair feature does not work!