I placed my order for two in-stock items. The estimated arrival date was 12-8-2022. When the items did not arrive, I checked the status the next day and no updates were available, and the items have not even shipped yet. I tried contacting customer support multiple times during regular business hours only to find out that no customer service agents were available. One time when I called and did get placed on hold, I waited 30 minutes to be told no agents were available and was disconnected. No live agents are available online either during normal business hours. This appears to be a trend with this company. I am not feeling very confident I will receive the items before leaving the country next week. If you need your order in a timely manner, consider looking elsewhere.