I cannot praise Rubber Duck highly enough. They have been the most responsive and helpful people to deal with. I purchased a tap from them which had with it a ten year guarantee. After 2years (approx) the tap developed a leak around its spray joint. Rubber Duck immediately sorted a replacement for me and arranged collection of the defunct tap and delivery of a new one. The process was complete within 48 hours of the problem developing. I hasten to point out here that it was the manufacturers, “Kartell” who caused the issue, NOT Rubber Duck who just supplied the product. The team who work at Rubber Duck have been so very courteous, friendly and helpful whenever I’ve spoken to them - particularly Jarred. I’ve been treated as an individual customer not just some anonymous order number. I will positively recommend Rubber Duck Bathroom to any and everyone that needs new sanitary ware and will certainly use them again if I ever need the products they supply. Photo of my new ( and excellent) kitchen tap is below. A (at least) 6 star company at incredibly competitive prices. Thank you Rubber Duck Bathrooms.co.uk