I received these rugs 8 months ago. Thought they were wonderful until I started vacuuming. Still did no worry, thinking with time all the “fuzz and little fibers” will slow down from the shedding. After 8 months, my husband is seeing a pulmonologist and ENT for lung and throat issues and I am constantly congested. There are tiny fibers and lots of fuzz balls everywhere. Bought a 10x14 AND a 6x9 (total over 1600.00) which I am throwing away. The fibers are all over our pants. Customer support told me NOT to use the beater on a wool rug. I couldn’t believe he said that since that is what beaters are for on a vacuum cleaner. They claim they checked with manufacturer (Surya) and “that is what wool rugs do”. I have always had wool rugs and never had this problem. Shame on me for not contacting earlier but just thought the initial shedding would subside. They didn’t even offer me a discount on a different set of rugs, so obviously I will not be using Rug Savings at any time in the future. I feel like I burned $1600 plus the cost of new rugs that I replaced them with. Do not purchase these rugs.