I think it's deceptive that you don't show out-of-stock items as such on your site. I checked out with no idea the item was on back order, only heard after 1 month that it was going to take another 2 months to ship, it was then further delayed another full month (which I only found out about when I reached out again). While I understand Covid has affected supply chains, the lack of communication and transparency is what makes my experience with your site feel particularly scammy.
4 years ago
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