I visited the store in Piccadilly on 20/04/2021 at approximately 6.30pm. It’s located on the LG floor in the Cotswolds retail store. There was one sales attendant with one female customer. At the time, I was the second customer. I was completely ignored, the sales attendant didn’t acknowledge my presence or at least look towards me to say hello. I recognised the shoe I wanted to try on after an extensive online search and I was holding it, while waiting patiently nearby. I was still being ignored and at this point, was feeling impatient. A third customer entered the shop and the sales attendant looked up and spoke to him, but continued to completely blank me. I was so furious and shocked that anyone could be so rude. I will never go to that store again and I will definitely share my experience with other people. I will most likely buy my shoes at a different store, other than Runners Need.