I’ve been ordering clothes through runway for more than a year, and have always been happy with the service. However I’ve now for the first time had to a return an item, what an effort!!!!! They have made x4 different appointments to collect the shoes and then just never show up. Therefore I have to assume that even though they claim you can return the item, this is actually not a possibility.... and yes I agree you get a lot of discount, however it is not worth the risk if you don’t have the option to exchange or return the clothes.
6 years ago
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