I ordered two items from Rydale at the same time, one a ladies gillet in navy/purple tweed size 12 and a mens xxl brown wax jacket. The gillet was slightly too large. I returned it intending to purchase a replacement in a smaller size however they refunded the other item and when I complained they said the warehouse has confirmed what I returned was the mens xxl jacket though these items are entirely different in size, colour and style. It looks as if I am now out of pocket as the other item cost less than half the price of the gillet and I have no proof that this item specifically was returned only a general Royal Mail proof of postage. I will unfortunately not be using Rydale again.