Ordered 20 barriers on next day deliver and they did not arrive, it cost me two guys @ 2 hours time & half waiting to off load, tried calling at 4.55pm no reply, I emailed asking for the delivery costs to be returned as they said it would be delivered yesterday, they said they would only refund the difference between 24 & 48 hrs, as we are currently on furlough and this would have meant bringing in two guys again at an additional cost this was unacceptable, they said their transport would not refund the cost of delivery even though they said it was their fault, the order was cancelled and still waiting in a refund. We are a motorcycle training school and had the DVSA coming out to authorise a new PAD and these were vital for this check test, disappointed is the nice word, it’s not the errors we make in business, it’s the way we correct them