I cannot say enough good things about my experience with Safety Restore. My safety belt on my 1995 Toyota Tacoma had unraveled and would not wind back up. I looked into buying a new belt and that costs about as much as the truck was worth! I looked into a junk yard purchase and finding one was impossible. I came upon Safety Restore on a Google search and telephoned the company and spoke to the owner. He instructed me on what they did, the cost, and where to send the belt. Because of snow conditions my belt was returned a little later than their predictions. I installed the belt myself saving big money. I still had a problem with the belt rewinding as it should. I telephoned the company and they were very understanding and in fact returned my money, all the time trying to figure out the problem. They indicated that it could be a dirty belt and I followed their lead and I washed the belt in a bucket of soapy water. Now the belt works great and I feel badly that they refunded my money. I recommend that you look at their employee photo on line and notice that they appear to be a U.S. company with all clean cut, handsome U.S. employees. May God bless this Company.