I sent in my Airbag module to be reprogrammed, they received it on a Monday, even if they didn't start it until Tuesday (which is what they told me when on called on Thursday) there site says 24hr turn around time, it should have been in the mail by Thursday morning at the latest. I call on Thursday around 3pm and the guy on the phone said they were going to send it out that night (which was a lie) it wasn't until Monday that I got an update that a mailing label was even printed. I received it back on Wednesday. So from the day I sent it in until I received it back was 2 weeks. So if you do use this service expect 2 weeks. The shipping only took 2 business days each way, this service should of only taken 1 week turn around. The 24hr turn around is false advertising. I run a business and 2 weeks for a part is too long. If they would of just told me the truth about the delay, instead of lying about it, I would have been more satisfied. However if you are not in a hurry I would recommend the service as you do save a lot of money not buying a new module from the dealer.