After Saga gave me a quote of 4 x my previous years contents insurance I left them for another company. I am now being bombarded with letters telling me of their 4 x more than last years premium. I waited near on 30mins for a call to be answered. Then the reception was so bad the staff member had to ring me back. She had misheard me and thought I was buying car insurance. When I said no and read out the reference found on the numerous letters she put the phone down on me. I had wanted to be taken off all saga mailing lists. What has happened to the company that had such a great name.