I received an on-line quote from Saga for home insurance. It seemed good so I telephoned to accept it and paid over the phone. A few days later I found out that Saga had charged me several hundred pounds more than the original quote. I raised a complaint but, two weeks later, no one has bothered to get back to me. In view of this I have cancelled my home insurance and, incidentally, not renewed my travel insurance with them. Extremely disappointed and will not use Saga again.
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