no its not positive review. Bad experience in cancelling Policy no its not positive review. ive had a policy with Saga for 1 year. expires this August 2025. I wanted to make sure the policy isnt automatically renewed, so i checked my portal on their website, there is no way to cancel on the website. i called Saga customer service today, and they said ' they cannot cancel the policy over the phone. Please call back when your policy ends' i was also told via a customer service agent that i could ' cancel the policy via web chat' i just tried this and they said no! i cant cancel on the webchat. For this reason i cannot recommend Saga. Date of experience: June 16, 2025