Trying to download my car insurance details for the past hour ..... apparently there is a problem with a missing button on website so not available and wont be for 7 days. Unfortunately the guys on chat were not aware of this problem. The O800 helpline doesn't work and even the survey post call doesn't register key hit answers. I am not saying the actual product is necessarily bad but they don't seem to be set up as an on-line service business which is disappointing. Will receive details in post
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