I have had nothing but trouble with Saga home insurance. The service used to be so good... I usually write good reviews but not this time. I was pushed from pillar to post re underwriters etc and eventually Insurance was agreed. I was told the money would be in my account within 2 days. So I went ahead and paid over for my claim. I’ve had a call informing me that Saga is not covering this, the small print was very ambiguous and they now say that the money would be in my account ‘pending authorisation’. I would have not gone ahead with the claim if I’d have known this earlier. Saga, I am disgusted with you service.