I had a broken window from a burglary. The glaziers used by Saga have messed me around. They cancelled two appointments without warning. Over two weeks later and still no window. How difficult can it be to fit a small piece of glass? Saga has not been much help in getting a speedy resolution to a small job. I dread to think what would happen if I had a really serious problem. I should have used a local glazier. Will be thinking carefully about renewal.