There are many contributing factors to making a sailing holiday enjoyable. One of these is to employ a reliable agent, who has experience and PLACES THE INTERESTS OF THEIR CUSTOMERS FIRST. In part, this means choosing a reliable charter company - which may not always be the cheapest option. In addition, an agent who continues to service the client in the run-up to the holiday with excellent service, is also important. For example ensuring all important information is provided in good time to the charter company, and also passing on 'special' requests to the charter company. For example, ensuring an early departure from base on the first night. Sailing Europe has always met our expectations - I have now used them on several occasions, and we have always received from, high quality service from them.