Sainsburys Letchworth canceled our delivery for this Weds an hour before it was due. we spoke to customer services who said we would have to re-order again and book another slot which would be Saturday! We said no that isn't good enough so he said we could click and collect instead the next day at 5.30pm Turned up to letchworth and they said have we been called as No frozen items at all were available due to not having a freezer in carpark and they could not give a reciept either so we came away with a few bags of shopping.... mostly wrong items. Again we had to phone customer services who then said Sunday would be next delivery slot but she called the store and they said even that is not an option as this is due to wifi issues.. She said the store will contact us which as of yet obviously hasn't happened. Order started off as £126 mainly frozen You have wasted 5 days of our time from securing the order, we have had to do the chasing up and could have gone elsewhere and still we have over half of the items ordered 5 days ago missing and just saying - its ok because we haven't charged for the missing food... You dont even know what has been charged for as of yet!! As no reciept !! poor attitude.