Quality has gone down. Always delivers mouldy food and are now refusing to give a refund unless items are brought into the store. The store is miles away - kind of defeats the point of a delivery in the first place, especially when it's week after week. Don't blame your customers when you deliver a week's worth of fresh food that goes out of date within two days. Spoke to customer service and no one cared - they sounded bored. Sad to say it, but Sainsbury's has lost a lifelong customer this week.
4 years ago
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