After having used Sainsbury’s for a while and been very happy with the service provided except for the lack of bags, I had a very upsetting experience with a very rude delivery driver who slammed down the crates on the floor and continued to do so after I asked him to please put them down gently. Despite calling up customer service and explaining my situation, they did not reimburse me for the items broken as a result of the drivers temper tantrum. The whole experience has put me off using Sainsbury’s again.
3 years ago
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