Delivery 4 hours late with no explanation. Was meant to have a delivery between 1-2pm today but nothing. Finally told later that they would be here at 4-5pm and still nothing. After we complained for a second time they said the driver would inform us when they were nearby. This didn’t happen and finally at 6:30 when we sat down for dinner they turned up. Customer service were awful. Wouldn’t tell us what the issue was and just told us ‘they understood how we feel.’ The delivery driver told us that someone else had quit whilst on the job today and that’s why there’s been delays. So clearly there was a reason for the delay but customer service didn’t tell us this and at no point did they contact us. We had to contact them three times for an update.