Sainsbury's ineptitude has caused me weeks of frustration and distress after they erroneously marked my online groceries order as fraudulent. This led to the deactivation of my entire groceries account. I still don't know why my order was deemed to be fraudulent and it is apparently Sainsbury's policy not to question the validity and accuracy of their fraud team's decisions. As my groceries account has been closed for me, I am in the process of closing my Sainsbury's Bank, Argos and Nectar accounts as I will avoid this group of companies altogether from now on. Pity, I had been a customer of theirs since 2004.