Dear sir/madam, It is with great disappointment I write this email. On January 25, 2022, an online order was placed. It was of great dismay when it arrived in a fruit container. I was told, I had to take out the shopping from the fruit container and return the container. More like free food serving container to be returned back to sainsburys, after the "free food" has been delivered to the begger. I must emphasise, this has nothing to do with the person who delivered but sainsburys delivery process. 1. Your delivery process is unprofessional and insensitive. The items are packed loose in fruit container?? 2. It is dehumanising. After paying for a delivery service, your customer have to receive paid items in a fruit container like a begger, pick the items out of the basket and then get up and hand back the containers?? 3. Even more dehumanising. A paid for items, delivered as though the items are free stuff with no regards to presentation of the paid shopping. This was presented more like "free food to dogs". 4. Poor service. For an organisation like sainsburys to deliver items in such a degrading manner to customers is appalling. Where is the "value" in the customers? None presented in this service. Never been so dehumanised collecting my paid for shopping like today, January 26, 2022. Blessing