I’ve been a client for 10 years, we probably spend around 10k a year on groceries in Sainsburys. The last order I placed online was around 100gbp and I got delivered 20% from all of it. The driver told us the rest of the items were left at the warehouse and we were give the option for redelivery or a refund. I was calling to CS for 5 days, they were keep telling me they know nothing about it and there is an investigation going, someone will call me back on the next day. No one ever it and I got tired for begging. I called my bank, the funds were reversed back to my acc. Sainsburys without any further notice blocked my acc and when after 6 weeks I asked so what was all of this investigation about, did they speak to the driver, where are the missing items, the answer was I am not entitled to know that and I will never be able to shop online again. Cry me a river!!! Hello Waitrose, M&S, Tesco…