I ordered some Food to Order items to be delivered to our local Sainsburys store. I had the reminder email the previous day but the order was not there when I went to collect. This was for a Gluten intolerant person at our party.
I was offered a refund but this has not arrived. I have phoned customer service(somewhere in South Africa) who have fobbed me off twice now.
I will never use their Food to order option again and am probably never going to see my refund.
1 year ago
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