I've never encountered such a useless dishonest disorganized company. I wasn't able to collect my shopping from clicking clact, and now after spending almost five hours on the phone to then repeating the same information over six days it still no closer to be being refunded.
Their outsource contact center is full of staff that couldn't care less, and who believe it's acceptable to treat customers like garbage. Just a reflection on how Sainsbury's prioritise profit over their people.
1 year ago
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