Beware when ordering online for click and collect. My substituted item was refused by me on collection however I was not refunded fully. Customer services apologised and said this would be corrected. I requested the refund to my payment card which was agreed, however they just sent a voucher, which I had already said I did not want. I rang again to point out their mistake and was now told that it was their policy not to refund under £10. My complaint was not listened to and I am out of pocket. Will not use Sainsbury’s again. Waste of time and money.
7 months ago
Sainsbury's has a
2.4
average rating
from
1,688
reviews
Related Photos & Videos
