I ordered wine at 25% discount.Order confirmed and delivery date agreed.Wine did not arrive ,to be FOLLOWED by an e mail saying order cancelled.( not by me ).I then rang them,taking 17 mins to talk to a real person.to be informed that as they had been out of stock ( although they would be in stock today ) they would only reinstate the order at the original 25% extra price and would not honour the previous order even though it was them that cancelled it. I use sainsburys wine on line a lot but will `NOT be using them again.
8 years ago
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